THE FAQ
3 answers, one per problem.
Every page here starts from something you can see on screen — a missing panel, a spinner that never stops, a video you want to get out of. Pick the one that matches.
Comments are not behaving
The comments are there, or should be, and something is stopping you from reading them. Each page starts from what you see on screen.
Why are YouTube comments not showing?
Five causes on YouTube's own side, from the creator disabling them to Made for Kids and moderation queues — and which fix matches what you see on screen.
ReadWhy do YouTube comments not load?
The video plays, so something local is dropping the comment request. Three tests split ad blockers, blocked cookies, stale cache and network filters apart.
Read
Getting the data out
Once you can read them, these pages cover taking the thread somewhere you can actually work with it.
Reading them is one click away.
These pages explain what is going wrong. To open a thread, search inside one, or export it as a file, the tools do it directly.